Intervals Available

* 365 Days a Year 7:00 a.m. – 11:00 p.m. ET

Special Servicing Requirement

* 10 intervals (5 hours) on either Sunday and Saturday or a combination of both.

Most Intervals Available

* 365 days a year 7:00 a.m. – 11:00 p.m. ET

Majority of intervals available on Friday, Saturday, and Sunday

What to Expect 

• Disney Resorts Reservations are calls from Walt Disney World Guests or Cast Members that wish to make reservations for Lodging, Dining Plans, Tickets, Air, Packages, or asking general questions those areas. 

• Service Partners will service the Program by providing high level customer service to existing and new WDW Guests while matching their wishes and desires with relevant Walt Disney World products and services.

Capabilities of Top Performing Service Partners for this Program 

• Outstanding problem-solving skills 

• Displays patience, empathy, an ability to manage stress, the ability to work under pressure 

• Skilled and efficient in writing and verbal communication 

• Provides knowledgeable, friendly and eloquent customer service

A background check will be prompted once you pay for the course. 

Details on the type of background check and the requirements to pass it will be provided before payment is made. 

• If a Service Partner does not pass the background check, the certification course fee will be refunded, minus a processing fee which will be displayed/visible before payment is made. 

• If a course is paid for with a voucher, a voucher will be re-issued, minus a processing fee. 

• Refunds will not be provided if the background check is not completed in a timely manner.